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Privacy Policy

1. Information We Collect

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Personal Data:

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We collect personal information provided by users, which includes:

  • Name

  • Email address

  • Payment details (e.g., credit card information, billing address).

 

We may also collect certain non-personal information automatically, such as:

  • Browser type

  • IP address

  • Cookies and other tracking technologies to analyze user interactions and improve website functionality.

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2. How We Use Your Information

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Service Delivery:

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Personal data is used to:

  • Facilitate tour bookings.

  • Respond to user inquiries and requests.

  • Process payments securely.

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Communication:

We use your contact information to:

  • Send booking confirmations and updates.

  • Provide important service announcements.

  • Share promotional or marketing communications (only if users have opted in).

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Service Improvement:

Data may be analyzed to improve our website and services by:

  • Understanding customer preferences and behavior.

  • Enhancing user experience and website functionality.

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3. Information Sharing with Third-Party Service Providers

 

We may share user information with trusted third-party service providers who assist us in delivering our services, including:

  • Payment Processors: To securely process and verify payments.

  • Email Service Providers: To send confirmations, updates, or marketing emails.

  • Analytics Providers: To analyze website performance and user behavior for service improvement.

 

We ensure that all third-party providers adhere to strict data protection standards and only process information as instructed by us.

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4. Legal Compliance

 

We may disclose user information if required to comply with legal obligations, such as:

  • Responding to subpoenas or court orders.

  • Preventing fraud, illegal activities, or security threats.

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5. Business Transfers

 

In the event of a business merger, acquisition, or sale, user data may be transferred as part of the transaction. In such cases, we will notify users and provide an opportunity to opt out of data transfer, where possible.

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6. Cookies and Tracking Technologies

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Use of Cookies:

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Cookies are used to:

  • Improve website navigation and functionality.

  • Analyze user activity to enhance our services.

  • Provide personalized content or advertisements (if applicable).

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User Options:

Users can manage or disable cookies through their browser settings. However, disabling cookies may limit certain functionalities of the website.

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7. Data Retention

 

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this privacy policy.

  • Comply with legal, tax, or accounting requirements.

 

Non-personal data may be retained for a longer period for analytical purposes.

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